One of the key components to making a good integration between products is understanding the mental model of each product. What one product calls a “counter” another could call a “metric” or a “stat”, for example; or worse, one product could be reporting, say, the amount of free memory, while another is reporting the percentage.
The same goes for integration points between teams. When I built our previous release pipeline, I discovered very quickly that while developers were comfortable talking about repositories, operations thought in terms of applications, and neither knew nor cared how many moving parts went into a single app so long as it was all on a server together.
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